This company is amazing! I cannot say enough positive things about them. First off, my dog got sick and had to go to the vet multiple days in a row. So I had a lot of claims all at once. I was able to track the progression of my claims online. As well as being updated via e-mail when claim went to the next level/step. I always knew what was going on with the claim. When everything was complete they e-mailed me confirming that I had received the checks without any issues (At that point I wasn't on direct deposit).
They have always been helpful and professional. Embrace goes above and beyond what any insurance company has ever done for me and its wonderful!
Embrace caught an accounting error and corrected it and informed me of it even before I was aware that my monthly payment wasn't correct.
Embrace is on top of their game!