Horrible! My puppy came with a plan from Pet Plan for 30 days. He got very sick and they refused to cover any of it. After all the paper work they ask for they didn't even cover a thing. A week later I took him in again for a check up and again they did not cover anything. When I called to ask why they did not cover they were very rude and told me nothing. It is a waste. I have my older dog under a wellness plan at a Banfield Hospital and they cover everything.