We've had other Pet Health Ins and were never happy with their coverage's, their claim processes nor their attitudes. So, we switched to Healthy Paws a few years ago and what a joy.Recently, our Beloved Yorkie developed a cataract in her only good eye (the other eye suffers from "Dry Eye" and fragmented vision possibly due to an undetected earlier cataract). At this point, she was 100% blind.
We had surgery performed by an outstanding Ophthalmologist on the eye that recently developed a cataract, which was 100% successful. Our little sweetheart can see again and woke up from surgery with her little tail wagging like crazy at the sight of seeing everyone!
In the past, I've been reluctant to file claims with the Ins. Co., but this was too much. So, I filed numerous claims with Healthy Paws.
Their claims process is the "Best". No forms involved, just send in the bills you've paid with the Policy No. written on them and they will reimburse you for covered services, etc. up to whatever your coverage level is and usually within 10 days.
Now the icing on the cake ... they follow-up with you to see how your pet is doing. Obviously, the people at Healthy Paws really care about your pet.
I've made a lot of bad mistakes in my lifetime. Thank God that switching to Healthy Paws Ins. wasn't one of them. I highly recommend Healthy Paws to all that have pets and want Health Ins. My only dissatisfaction is that the rating system only goes up to 10, because I want to give them a million.