Why am I paying for Insurance

Out of 10

Every year I have had Pets Best, they raise the price by a few dollars, even if you don't use it. I pay over $380 a year, and unless your pet is really sick, they don't pay anything.

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Claim Amount
Under $100

Yorkshire Terrier

Age of Pet
1 - 8

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Posted: 10/12/2015

Hi Gloria, Thank you for being a loyal Pets Best customer for more than 4 years. Just like other types of insurances, pet insurance is subject to annual rate increases. Pet insurance rates are determined by a number of factors including the breed of the pet, age of the pet, your location and the cost of veterinary care in your area. We have options to reduce your premium, by increasing the deductible or decreasing the reimbursement percentage. Please contact us if you would like to further explore your options for lowering your premium. Sincerely, Pets Best Customer Care 1-877-738-7237.