Renewed Faith in Pet Insurance!

Out of 10

Our Dog Oakley, a 7 month old Soft Coated Wheaten Terrier, was starting to show signs of what appeared to be a some type of sinus infection. He had a yellow/greenish discharge coming from his nose and was wheezing heavily. Of course it happened over a weekend so we decided to take him into a 24hr Vet hospital and it was a good thing we did because his nose started bleeding when we arrived at the emergency clinic.
After chest x-rays, a complete blood work up and several other tests they were able to confirm he had a upper respiratory infection which luckily had not yet moved into his lungs or evolved into pneumonia. Oakley was given medication and sent home with instructions to rest.

Thankfully we had just insured Oakley 2 months prior when we first got him. I was reluctant having had Pet Insurance through a different carrier on a previous dog that was a terrible experience. But upon our Vet's recommendation, I did some research (including this site) and decided to try again with Pets+Us... Best decision ever, they not only approved the entire claim (less the standard deductible & CoPay) but they paid it out into my bank account within the week.

Having the reassurance of being covered makes experiences like this much less stressful in making decisions. Excellent company to deal with!

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Respiratory Infection
Claim Amount
$500 - $1000

Soft Coated Wheaten Terrier

Age of Pet
Under a year

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Posted: 11/09/2015
By: Randy Valpy - …

Thanks very much Nancy for your kind review. I am so pleased that we were able to assist you and Oakley and I hope that he has been healthy since his bout with an upper respiratory infection. We are glad that you purchased insurance for Oakley too and hopefully you won't have to use it too often. If at anytime I can be of any personal assistance please don't hesitate to contact me. My email address is and my direct line is 905-247-5401. All the best - Randy