When I was researching pet insurance companies, I looked at a lot of them, searching the policies, and the user comments. I know I chose right.
When I submitted my claim, on their easy-to-use app, I wondered how long it would take and if I'd end up chasing them down by phone.
Imagine my delight to get email updates every step of the way, letting me know what Happy Paws was doing and what I needed in order to complete the claim.
Imagine my amazement, after two short days,to learn they had completed my claim and sent the check, which arrived promptly.
My dog was really hurt. She had great treatment from her vet, and excellent customer service from Happy Paws. I wish human health care was as easy and good.