Slow refund turn around

7
Out of 10

My vet hospital had to call to find out why the refund had not been received after more than 3 weeks. The CS agent did apologize and admit it fill through the cracks. They processed it immediately and the check was received within 5 business days.

Did you find this review helpful?
Injury/illness

Enteritis/diarrhea

Claim Amount
Under $100
Breed

Dutch Shepherds

Age of Pet
1 - 8

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