I was devastated when our pet injured her leg jumping off an ottoman. The surgical bills for her injuries were considerable. We carry pet insurance with Healthy Paws and were delighted with their response. Filing claims was simple; we used their IOS App. We were kept informed on claim progress and the entire claim was processed and approved in less than a week; this on a surgical bill in excess of 4K. Follow up emails asking how our pet was doing was appreciated. These folks really care. I recommend them to anyone seeking pet insurance.