Since joining up with VPI 5 years ago, I have been 100 % satisfied and happy with this company. They have an easy web site to use and fast turn around payments. I highly recommend this company to friends and family with pets. I truly wished I had known about this a few years ago. I think Veterinary Offices should have this information out in their office so that we can take a booklet and decide for ourselves if it what we want. I have 4 cats, and they mean the world to me, so they are covered when health issues arise.