We have our 3 dogs insured with Healthy Paws. Their service is absolutely FANTASTIC!! We have seen claims processed in 1 DAY!! They always follow up with an email a few days after the claim asking how our pets are doing. Anyone who has insurance with another company needs to check Healthy Paws out. You will save so much more on vet costs. They calculate the claim using the actual vet charge. Other insurance companies calculate the claim on what they think you should have been charged for the procedure. We are 101% SATISFIED!!!