Don't believe what you read on their web site

Out of 10

This is the worst insurance company. They do reimburse like they describe on their website. They hunt and hunt and hunt to find a reason to reject a claim (it takes over a month for them to get back to you about the claim).
It is very frustrating as I was very upfront with them about pre-existing conditions my cat had (he has gum disease).
He got sick about 1-1/2 years into the policy, unable to eat, bad stomach. They rejected the medical bills (which were very large) said it was a pre-existing condition.

What a bunch of liars and cheats. I feel stupid for believing all the wonderful reviews on their web site.

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Claim Amount
Over $1000


Age of Pet
1 - 8

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