We're very satisfied with VPI. I've recommended you to several of our friends with pets. The claims are always processed timely and our reimbursements have been awesome. We can't say enough good things about you! We had often thought about pet insurance with other pets but never did anything about it. It's very well worth it!! We have submitted 3 claims and gotten reimbursed 3/4 of each one. It doesn't get any better than that. We will probably go to the medical insurance when Ladybug is older.