Easy claim filing and rapid payment

Out of 10

I've had Pets' Best for about four years, and among other miscellaneous claims have had to cruciate ligament claims. Both were honored per the disclosure, direct-deposit payments were fast, and claims were easy (and got even easier with the second injury, via simple on-line form submittable). I have not had pet insurance with another company, so I can't offer a first-hand comparison, but I also haven't wanted to go to another insurer.
For what it's worth, a coworker had originally recommended Pets' Best to me, based on his good experiences.

I wrote a brief synopsis of what led me to choosing to buy (non-company specific) pet insurance in the first place, available to view at

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Cruciate ligament rupture(s)
Claim Amount
Over $1000

Mixed Breed

Age of Pet
1 - 8

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