I have had this insurance for 3 yrs on 2 french Bulldogs! I have recommend them to as many people I know with furbabies! To this date 4 family member use them and love them! They help me thru a disc surgery and a cancer surgery and thru out each process they have helped me and followed up after each process. They always send me little emails checking on my babies and with the easy app filing a claim is a 123 step. Highly recommend this pet insurance!!!!!