Our dog had a suspected herniated disk which required immediate care. I called Trupanion. Within an hour, they got in touch with our vet and the veterinary hospital where we had been referred, got the necessary paperwork sent off, and by the time we walked in for the consult the next AM, had a preapproval for testing. Calvin was seen by a neurologist, underwent an MRI, and was diagnosed with a ruptured cervical disk as the result of degenerative disk disorder. He had the necessary surgery the next AM and spent 3 days in ICU. Trupanion paid for 90% of the total bill after our $100 deductible. Since this was a $6000 procedure, it was a huge savings for us. Trupanion has agreed to cover whatever care is needed should this happen again. That is great piece of mind.
Cavalier King Charles Spaniel