We have insurance for both of our cats. We have been fortunate not to need it until this year, when one of our guys was diagnosed with FIV. He has probably had it since before we adopted him, and his symptoms quickly became expensive. He is very loved, and we would take care of him no matter what, but it was a huge relief to know we had a financial safety net through his insurance.
Our claims have been processed quickly and efficiently, and we have received several phone calls from the office just to see how the little guy was doing. I sent a picture with our most recent claim and got a phone call almost immediately saying how much they enjoyed it. Those personal touches mean a lot in a very stressful time... Knowing that the foundation of this company is a love of animals and having them take true interest in our pets pushes them ahead of other insurance options we explored.
I am absolutely thrilled with our entire experience. The combination of excellent coverage, quick reimbursement, and the warmth and compassion of the service team are unparalleled. I recommend this to all my fellow pet parents without hesitation.