My 1-year-old husky puppy was diagnosed inherited cataracts a month ago, he lost almost all his vision just in 3 weeks. The doctor told me that he needed a surgery asap. It was a big surgery, and very expensive. I actually know some of the dog owners who didn't buy pet insurance decided to not to do the surgery because they couldn't afford it, and their dogs had to suffer from the blindness. I filed several claims related to the surgery which included pre-exmination fee, and post-medication fee. The bills were big, but healthy paws processed all those claims in 1-3 days, and I received the reimbursement checks less than a week after the surgery.Not every pet insurance covers cataract surgery as well as inherited diseases, but healthy paw does, and I can't say enough how grateful I am about their fast costumer service. They truly care about their customers and their furry little ones. After the surgery Healthy paws also sent me a warm email asking how my dog is recovering from the surgery. What my dog and I went through was certainly not easy for us, but healthy paws tried their best to support us, and I really appreciate it. Now My dog got his visions back, and I'm the happiest dog mom in the world.