My Boston Terrier got diagnosed w/ diabetes in May. Since I am only level 2 the insurance would only cover till August! I was worried about this, but I called & talked to Mindy. She gave me more plan options & great advise! I got a case of Petsuline & syringes & the insurance covered it all! It sounds lame (b/c of course you would do that), but I spent almost $750! W/o pet insurance, I would of paid that in full! Plus Mindy gave me the heads up that in August ASPCA wasn't going to cover it! If I never called & chatted to her I would b paying out of pocket! Thank u Mindy!