I signed up for Healthy Paws when my dog was 12 hoping I would never need to use it. As a senior on a limited income, it was a big deal to add the expense of pet insurance but I considered it to be "peace of mind". About 6 months after I got the insurance, my dog got really sick unexpectedly. Without this insurance, I would have been in real trouble. The people at Healthy Paws processed my claims quickly and the checks arrived before my credit card bills did. The claims process was so easy I could just take a picture of the bill with my phone and send it. With the stress of having a very sick dog, having an easy claims process was a real bonus. I have recommended Healthy Paws to my friends and family and I will buy insurance from them much earlier some day when I have another pet. My dog is doing very well and I am sure he got the best possible care. Healthy Paws was a major factor in providing coverage for what he needed to get better. I am very grateful!!