I wanted to wait until we had Healthy Paws for a while before rating their service and I can honestly say they are fabulous! We got the policy at the same time we bought our vizsla puppy and we got him registered right away. Nothing could have been easier. It's a good thing we got the insurance too, because he had problems from the start. Puppy strangles twice, allergies and problems with his food. We have also been to the ER vet three times! Every single claim was handled super fast, I was reimbursed quickly and their service has been amazing. I cannot say enough great things about Healthy Paws!! It is SUCH a comfort to know that, when the worst happens, I'm covered.