I had an outstanding experience with Healthy Paws during a most difficult time. My dog was only 3 1/2 years old and I had just rescued him in May 2014. He suddenly became ill with what we believe was an auto immune disease. The bills totaled near $6000 and in the end Reggie did not pull through. It was devastating. Healthy Paws not only covered everything as promised they were very kind, helpful and quick with the claims. I also received a sympathy card in the mail from them with hand written messages from their staff members. It was very touching. Healthy Paws made a very difficult situation much easier to handle in the end with their outstanding business practices and compassion. I can not recommend them enough. I will certainly be enrolling my next pup with Healthy Paws.