I have had my doggie insured through Trupanion for five years. Each time I've needed to submit a claim, I have received reimbursement within a week. It's a very simple process and they have very nice staff. Knowing that I have insurance for my dog is such peace of mind; I know that no matter what I can always ensure she has the best care and access to medical treatments if ever necessary. I'm grateful for Trupanion's excellent business offerings and service.