I have been a VPI member for over 20 years. All of my pets past and present have had/still using VPI pet insurance. I have been to the other pet insurance websites and compared the different rates but none compare to the prompness, and quality care that I get from VPI. Filing a claim is fast and easy. You can go online to their website and find the status of your claim. As long as I have my pet dogs I will always use VPI pet insurance.