My two pekinese in many ways have better health care than I do thanks to VPI. I am totally satisfied with my experience with VPI. Honestly, probablely would not be able to afford the care these animals have needed if they were not insured with VPI. Hope to continue with their services . I can't imagine someone not being satisfied with the excellent service VPI provides. I've even thought that, too bad I could not get health care similar to this model of service.