Great Service!

Out of 10

Embrace is the first pet insurance company we have tried. It was recommended by our breeder. We are very pleased with their service. They are prompt with the claims analysis and payments. And, I must say they are the most cheerful insurance company I have dealt with! Belly rubs to Embrace.They have some quirky rules about not treating the same illness within a year, which we have had got caught up in, otherwise, I would give them a 10.

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general puppy mischief
Claim Amount
$100 - $500

Flat-coated Retriever

Age of Pet
Under a year

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Posted: 01/13/2015

Thank you so much for the feedback and belly rubs Joe! I think you are referring to our definition of pre-existing condition, which says that if a condition occurred in the 12 months prior to policy start, it can be covered again if your pet is free from that condition for 12 months. Once a condition is covered, it continues to be covered for the life of the pet (just in case anyone thought we stop covering covered conditions.)