Find excuses not to pay anything and everything. Accepted a 7 year old showdog, not neutered, now refuse to pay for emergency surgery for life threatening illness (pyometra) because she was not neutered by age one. That was after they said it was because she was (1)a service dog (she is not) then they tried (2) breeding dog (she is not). Letter submitted by vet explaining necessity for surgery. Really bad company.