I am very happy with my first experience filing a claim with Healthy Paws. The staff was very courteous and helpful in getting all of the medical information needed to complete my claim. The claims process was very quick and only took a few days to complete, start to finish. I also appreciated that everything that was/wasn't covered was clearly explained in writing and there were no surprises. The coverage was exactly as described upon signing up. The best part was knowing that I didn't have to worry as much about affording an unexpected surgery for my kitty! Thank you!