Speedy & Responsive

10
Out of 10

After being a customer for one year now, my puppy has been through 2 ear infections and a terrible accident where she ingested plastic. Embrace continues to provide prompt responses, explanations of what amount is paid and why, and friendly customer service who assisted with my recent renewal. During my renewal, I was looking to increase my deductible and the associate provided me with 3 different options, listening to my needs and understanding the change I wanted to make. This customer service team and claims team continues to impress me.

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Injury/illness

Ear Problem

Claim Amount
$100 - $500
Breed

Golden Retriever

Age of Pet
1 - 8

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