slow and will not pay out

1
Out of 10

I have been with them a year. Mine is set up with no deductible so it should be a flat 90% coverage. I have tried to make 1 claim for about 200 and a couple small claims. After 6 months I am still waiting for the small amount they will cover from the larger claim and have heard nothing on the smaller claims. Now I have a 15% increase in my premiums. They do not respond to emails, even ones directed to individuals rather than the general query email.

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Injury/illness
xrays for minor limp after ice related incident
Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
1 - 8

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