I am so glad I found you guys. My doggie has been to see the vet twice within just a few months and it was expensive. So nice to know that I did not have to pay the entire fee and I got my reimbursement within a week. I laugh everytime I hear my neighbors complaining about how much they spent for the vet...Why? crazy. Just plain dumb to not have good insurance. One of them paid thousands and the poor doggie died anyway. Had she been insured and checked maybe the vet would have caught it earlier instead of panicking and having to spend literally thousands. I am VERY happy with Healthy Paws and I will stay with them as long as my catahoulan/pit mix is with me which will be hopefully a long time from now. Best customer service also.