I chose Healthy Paws due to the great reviews here. But so far, they keep ignoring the pet records that my vet has now sent twice. I have also sent repeated emails about them ignoring the pet records and they keep responding with an automated email telling me that I haven't submitted the pet records. Since email doesn't work, I tried calling and now have to wait for someone to call me back. I don't know if they will actually cover anything. Not impressed.