Recommend Embrace to ALL with Pets!

Out of 10

Love everything about Embrace but The ONLY thing I would like is when I go to your website to see my Case & it is already closed, how do I know what I was paid for. There has to be a way for all of us to see the amount you paid for each item pertaining to our pets like for example, blood workup, testing or inections to make pets better eetc. I want to see that I am getting the right amount & that I am not getting charged a deductable each time for the same item. My cat just got Diabetes & am going to the VET each week to see if the levels are good enough for my cat & afraid I may get charged 2 or more times each week. I would like to always be allowed to see my statements & not close them the second acheck is sent out..

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Claim Amount
$100 - $500

Mixed Breed

Age of Pet
Over 8 years

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Posted: 08/20/2014

Thank you so much for your feedback Eric. I totally agree too! Email is so unreliable, particularly when pdf files are attached. We are working on doing a better job as we speak. We'll send something out when we have an online approach to claims communications.