outstanding customer service

10
Out of 10

My husband and I had some issue with PetPlan's charges in our account. He contacted the company and they inturn when above and beyond with correcting the situation. Not only did they process our claim correctly, they gave us a $25.00 gift card and took care of our premiums for the rest of the contract year. Yes, they know how to treat their customers and the service was outstanding. I would recommend PetPlan to anyone interested in insuring their pets.

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Injury/illness
tore a nail in front paw and had to have removed
Claim Amount
$100 - $500
Breed

Border Collie

Age of Pet
Under a year

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