Best investment we ever made

Out of 10

We have a high-deductible plan for our two dachshunds; we did not opt for wellness coverage or Rx coverage. It was only purchased to be a cushion for a major/catastrophic event. When one them had a sudden disc herniation that required immediate diagnostic (MRI) and treatment (surgery), we were beyond shocked and overwhelmed--he's barely 4 years old, very athletic and lean; we knew disc issues were common with dachshunds, but given his stature, we never expected a back issue for him. At any rate, it was certainly a nightmare scenario, and it required immediate decisions involving quite a bit of cost to us monetarily and risk as well, considering the surgery wasn't guaranteed to get him walking again. It's too early to tell whether he'll regain function in his back legs, although his neurologist feels certain he will, but one thing's certain: if not for Embrace, he wouldn't have gotten the surgery he needed. The MRI estimate was $2k, the surgery estimate was $4500, and that didn't include the initial consult, ER fee, etc. We needed to know, pretty much immediately, what Embrace would cover, if anything. Embrace was able to expedite our pre-certification forms for the procedures, so we knew same-day what was covered and what our responsibility would be. If we'd had to decide whether to move forward without first knowing what Embrace would reimburse, we would't have been financially able to. We are so incredibly thankful for the kindness and empathy all Embrace staff members used

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Claim Amount
Over $1000


Age of Pet
1 - 8

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