We purchased other insurance for our new puppy after internet search before we discovered Healthy Paws and switched our coverage within the first year and are so glad we did. I never wanted the cost of a procedure to be a factor in making hard choices about care in an emergency or illness. Our golden doodle has received the best of care at MSPCA Angell Memorial and recently had a Mast cell tumor that was infringing on his eye removed. I repeatedly am amazed at how caring and quickly claims are processed. I received reimbursement within 3 days of submission of the latest claim.