Having already had one dog die of cancer I had an idea of what cancer can cost. I signed up for the plan several years ago for my next dog hoping I would never need it. Then the terrible news came: lung cancer. The question that went through my mind was OK, they took my money now will they honor there agreement. Indeed they did. To date with several more chemo treatments yet to come they have paid over $4000. I have had numerous contacts with their service department and they couldn't be more friendly or helpful. I give this company my full and unreserved recommendation. If you truly value your pet and want to care for him in the face of enormous medical bills I strongly urge you to consider taking out a plan with this company.