Thorough, timely procedure of claims.

Out of 10

I adopted a cat from the Oregon Humane Society. One week later he developed diarrhea. This continued for 2 weeks and was thought to be due from stress of moving and taking a series of antibiotics for another condition.I had to take him to a vet on the 4th of July for a worsened
Because of the holiday, the vet bill was expensive. Pet plan
covered the entire claim. I filed the claim incorrectly, but set it straight. It only took a week to process.

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Claim Amount
$100 - $500

Domestic Shorthair

Age of Pet
1 - 8

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Posted: 07/21/2014

Seems like they did everything they were supposed to so I am wondering why only a 7 or conversely what they could have done to earn a higher rating :(

Posted: 08/04/2014

That's what I was wondering as well. If that's the whole story she should have given a 10/10 rating since it was definitely earned. Even after she filed incorrectly it took only a week to process and covered it all...I don't get some people, lol.