I re-homed my two puppies and have since found out, the plans don't tranfer with them. This is ridiculous! So in other words, I am stuck with paying off the plans for two dogs I no longer own. Not happy! This is not right! The plans should tranfer to the new owner, staying with the pet. I will not ever do business with Banfield again! Besides, you end up paying inflated prices for meds and any extras, of which pretty much everything is extra passed taking your pet thru the doors and speaking with a vet.