My 18 year old cat, Liza, was diagnosed with ulcerations in her eyes and pancreatitis. After all the testing and curing, the bill was overwhelming to me. I quickly submitted the bills that totaled about $2400 and I was pleased that ASPCA Pet Insurance was just as quick to pay on the claims. I was pleased that they have a direct deposit set up so that the money went directly into my checking account and I was able to pay the credit card company quickly. Plus, I received a call back from two ASPCA Pet Insurance staffers to make sure that Liza was okay! Thank you so much for doing what you do best!!!!