Satisfied Customer

9
Out of 10

I've had Pets Best insurance for years and they have always been courteous and friendly people. They would always take the time to explain things and even offered ways to save money. Up until lately when they were bought out, even their pricing was reasonable. With the new company I found the new rates very unreasonable, almost unaffordable, however, the people remain courteous and friendly, thank goodness. My claims were always processed in a timely manner with clear explanations. They are #1 for customer service, however, they rates are too high. They even sent me a card when my beloved Chico passed away.

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Injury/illness

Gastritis/vomiting

Renal (kidney)

heart disease
Claim Amount
$500 - $1000
Breed

Chihuahua

Age of Pet
Over 8 years

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