A friend called my dog "high maintenance", and I guess she is. I'm just sorry I didn't think of getting insurance sooner! I did a lot of comparing before I chose Healthy Paws, and this was definitely the right choice. Customer service has been wonderful every time I've called for some minor question. I've had several small claims since I reached my $500 deductible, and can't believe how fast those checks have come in. Then, Baby had to have surgery ($2,700), and I was really nervous about how much would be covered. Healthy Paws covered everything! I couldn't be happier.