At the initial check-up for my rescue adopted Golden Retriever, the vet encouraged me to get pet insurance. After much time making comparisons, I chose Healthy Paws. I was sure it would be more trouble than it was worth but to my surprise this has been the best company that I have dealt with ever! I put off submitting my claims and was a bit confused at the start, but the customer care was wonderful! They respond to claims immediately and checks are received within a week. It seems we are at the vet every other week!! It is good to know that a company is so responsive and that the people you deal with are thoughtful and caring. I would highly recommend them to everyone!!