Our dog went through surgery to correct an abnormal growth in one of his legs. Healthy Paws sent us reminders (our vet never faxed the medical records so we did it ourselves) and the claim processing (several of them) was impressive, mainly because they were so fast. I had seen reviews for Healthy Paws and that was the main reason why I enrolled my pet with them. I am a very satisfied customer and choose to close the loop by writing a review about my own experience. Thank you! for making the experience much less stressful.