My puggle, Bella, was a rescue and she became part of our family at four years old. By the time she was 7, she began to have arthritis and problems with her hips and our veterinary hospital recommended water therapy and acupuncture. We followed this regiment, but unfortatenly this year she needed stem cell surgery for her hips and knees. WOW! Thank God for Petplan because they assisted me in providing Bella the best care for all of this treatment and really improving her quality of life. Some of my friends said I was crazy for getting insurance for my dog crazy, but it was the best thing I ever did. Petplan is amazing! I received checks for what I submit within two weeks and when I have had occasion to call them, their staff are the kindest, most efficient t and compassionate group and it's always a pleasure to speak with them. If you have a pet, and you don't have Petplan, your'e crazy! I recommend it to everybody I know, especially when I'm sitting at my vet's office and I hear everyone saying how expensive veterinary bills are. Go Petplan, you're the greatest! Thank you for being part of our family!