Not happy with the increase of premuims

Out of 10

My dog just turned 5 and I have had your insurance from the beginning.It has increased so much that I have had to drop my second dog to be able to afford it. In three years my payments have gone from $45 to $56 and this year it would be $70 for one pet. And that was going with a higher deductible. I have stayed with your insurance because of a "pre-existing" condition, but I can no longer afford to do this.

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Claim Amount
$100 - $500

German Shepherd

Age of Pet
1 - 8

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Posted: 01/30/2015

Hi Donna,
We recently expanded what our plans cover and we now offer some of the most comprehensive plans in the industry; however, this did result in an increase in some premiums.

The pet insurance industry analyzes claims related to pet age, species, breed, geographic location, and also factors in general inflation. When taken together, these factors predict the likelihood of a pet to need veterinary care, as well as the likely cost of that veterinary care. It’s important to note: our prices are not based on your personal claims filing history, and we don’t reduce or cancel coverage based on your pet’s age.

Please contact us if you would like to go over any options to lower your premium before the policy cancels. We would be glad to assist you.


Pets Best Customer Care