We got Maddox as a puppy and I worried that over the course of her life, I would be torn with the finances we would have to pay to keep her healthy. I never wanted to be in the position to have to decide between my wallet and my heart. So we purchased pet insurance. Pet Plan has been the best choice i ever made in a company. They are attentive, easy to deal with, FAST and EFFICIENT! i work full time and don't have time to mess around with forms. They are simple and really care about service. I always can get someone on the phone and they took the time to help. I have used them TWICE so far for big issues- both instances my bills were over $3,000! and it's only been four years! My poor puppy would have been limp and may have had cancer but now she is a happy healthy fully recovered pooch... running and playing and happy!!!! Thank you thank you thank you pet plan- i love you!