Not worth it

Out of 10

Paid for preventative coverage for my dog. When my payment info changed they cancelled my policy and notified me after the cx date so by the time I was notified and attempted to update the info it was too late and none of my claims were covered. Not worth paying into the insurance for over a year to have a zero percent return and no customer service! When I called they only offered to transfer me to the sales dept to start a new policy - yeah right!

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Claim Amount
$100 - $500

Mixed Breed

Age of Pet
1 - 8

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Posted: 08/28/2014
By: Curtis

They wouldn't have cancelled your policy if you had kept your payments up to date. Lesson learned perhaps?