Not worth it

1
Out of 10

Paid for preventative coverage for my dog. When my payment info changed they cancelled my policy and notified me after the cx date so by the time I was notified and attempted to update the info it was too late and none of my claims were covered. Not worth paying into the insurance for over a year to have a zero percent return and no customer service! When I called they only offered to transfer me to the sales dept to start a new policy - yeah right!

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Injury/illness
Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
1 - 8

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Posted: 08/28/2014
By: Curtis

They wouldn't have cancelled your policy if you had kept your payments up to date. Lesson learned perhaps?