My best friend, Dulcey, needs knee surgery and I wanted to be sure she was covered and also wanted to see about getting the vet paid directly to help me manage the payment. I am always so impressed that Pets Best is not only great about honoring their policies, but show real caring about our pets! Now I can get on with helping Dulcey get the care she needs and get back to playing! I had the same wonderful experience when my last dog, Ralph, needed treatment for his cancer. SO grateful for Pets Best's financial and personal support when my pets are in need. I recommend them to EVERYONE!