Cancelling - you will still pay!

Out of 10

Cancelling Banfield Wellness plan outright will involve your renewal date and either monthly charges until then or pay that amount up front. My renewal date is Sep, called in May, they charged me about 75.00 (24.95 a month for 3 months). I thought they would just charge me the monthly amount until Aug. So I'll check next month to see if charged, I don't trust them. The so called discounts and other services you thought would save you money through by having Banfield Wellness plan you really don't. I paid about 70 through Banfield, paid for 40 dollars same exact thing through the internet, what Banfield savings???? That's just one example. Also, prices differ at different Banfields, Ultrasound at one Banfield was 400, at another about half that price. Inconsistent.

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cancellation complaint
Claim Amount
Under $100


Age of Pet
1 - 8

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