We are so grateful our pets are insured by Petplan. When our dog was diagnosed with a malignancy, our own vet and the vet oncologist advised the condition was treatable, but possibly costly. The vets were happy that with Petplan insurance, we would be able to provide optimal cutting-edge care. Also key, the Petplan representatives are so helpful and compassionate in advising clients on policy options and claim filings,etc. Petplan processes claims most efficiently, compassionately and and promptly. We are indeed thankful Petplan clients. I wish the company that insures us as humans was as accessible and humane as Petplan.